Privacy Policy

1. Introduction

ClosePanda ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide

• Contact details (name, email, phone, company)
• Business information (industry, company size, goals)
• Communications you send to us
• Payment information (processed securely by third-party providers)

Information we collect automatically

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our cold email outreach services
• Communicate with you about your account and our services
• Send marketing communications (you can opt out anytime)
• Comply with legal obligations
• Analyze website usage and improve user experience

4. Sharing Your Information

We do not sell your personal information. We share data only with:

• Service providers who help us operate our business (hosting, payment processing, email delivery)
• Legal authorities when required by law
• Business transfers in case of merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, email us at privacy@closepanda.com.

7. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.

8. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. You can request deletion at any time.

9. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or website notice.

12. Contact Us

For privacy-related questions, contact us at:

Email: privacy@closepanda.com
General inquiries: hello@closepanda.com